Terms & Conditions

I. Introduction
Welcome to our website (“Site”). This site is operated by WowHerbals located in India and this Terms of Use Agreement (“Agreement”) sets forth the agreement between WowHerbals (collectively, “WowHerbals” or “we”) and each user (“you” or “user”) governing the use by you of this Site. Please read this Agreement carefully before using this Site. By using this Site, you agree to be bound by the terms and conditions contained in this Agreement. If you do not agree to otherwise use this Site.

We reserve the right, in our sole discretion, to modify, alter or otherwise update these Terms and Conditions at any time and you agree to be bound by such modifications, alterations or updates.The “Last Updated” date at the top of this Agreement will indicate when the latest modifications were made. By continuing to access and use the Site after this Agreement has been modified, you are agreeing to such modifications. Therefore, you should review this Agreement prior to each use of the Site. In addition, when using particular services or features or making purchases on the Site, you shall be subject to any posted guidelines or policies applicable to such services, features or purchases that may be posted from time to time. All such guidelines or policies are hereby incorporated by reference into this Agreement.

II. Not Healthcare Advice :
wowherbals.com is a concierge service and not Pharmacy. wowherbals.com is not reselling medicine but providing a service at fees that include the cost of product, local management, shipping and handling. wowherbals.com only provides an online ordering system for the consumer. The products, information, services and other content provided on and through this Site, including information that may be provided on the Site by a healthcare or nutrition professional employed or contracting with WowHerbals and/or any products, information, services and other content provided on any Linked Site, as defined in this Agreement, are provided for informational purposes only to facilitate discussions with your physician or other healthcare professional (collectively, “Healthcare Professional”) regarding treatment options.

The information provided on this Site and Linked Sites, including information relating to medical and health conditions, products and treatments, is often provided in summaryor aggregate form. It is not intended as a substitute for advice from your HealthcareProfessional, or any information contained on or in any product label or packaging. Youshould not use the information or services on this Site for diagnosis or treatment of anyhealth issue or for prescription of any medication or other treatment. You should alwaysspeak with your Healthcare Professional, and carefully read all information provided bythe manufacturer of a product and on or in any product label or packaging, before usingany medication or nutritional, herbal or homeopathic product, before starting any diet orexercise program or before adopting any treatment for a health problem. Each person isdifferent, and the way you react to a particular product may be significantly different fromthe way other people react to such product. You should also consult your HealthcareProfessional regarding any interactions between any medication you are currently takingand nutritional supplements.

WowHerbals is not responsible for any product or service sold on or through this Site orany claims of quality or performance made on or through this Site. WowHerbals is notaffiliated in any way with any of the manufacturers. Reliance on any information providedby wowherbals.com is solely at your own risk. wowherbals.com assumes no liability orresponsibility for damage or injury to persons or property arising from any use of anyproduct, information, idea, or instruction contained in the materials provided to you. wowherbals.com does not assume any liability that may arise out of the professionalservices provided by either the affiliated physicians or pharmacists, whether caused bytheir negligence, action or inaction.

III. Purchases
If you make a purchase on the Site, your purchase will be subject to the terms of our Purchase Policy, which is hereby incorporated into and made part of this Agreement. Please review our Purchase Policy before making any such purchase. By submitting payment information in connection with any such purchase, you agree to be bound by the terms of our Purchase Policy.

IV. Origin of Products
All products are manufactured in India and are generally manufactured for the Indian market with corresponding packaging and branding. Products are shipped from India.

V. Shipping Policy
All orders are generally shipped within 2 to 4 business days. We offer FREE SHIPPING on all orders worldwide unless specified otherwise. All orders are shipped via Registered Air Mail from India and generally take between 10 to 15 business days and maximum 20 to 25 business days for the parcels to reach your doorstep. Sometimes it can take longer due to customs or postal requirements depending on your location. Please note that we are unable to speed up your order through customs, as we have no control over your local customs delays. They will take their own time as per the guidelines and procedures.

Our items are shipped by registered air mail hence a signature is required at delivery. If there is no one available to take delivery, the post office will leave a notice for re-delivery or for the item to be picked up (depending on your country’s postal regulations). In the event that the item is not claimed within a certain number of days (depending on your country’s postal policy) the item will get returned to us. Items will also get returned if your address is incorrect. In such cases we can re-ship the parcel to you but will have to charge shipping/handling fees. If a refund is issued we will deduct original shipping/handling fees as these would have already been incurred by us.

While so far none of our packages have been levied any customs duties however in case there are any, the customer will be solely responsible for any customs duties or taxes or charges associated with their purchase as well as other customs fees assessed in the country of delivery. Check with your local customs regulations prior to ordering. Additional charges may be applied if the delivery address is incorrect, or if the package needs to be forwarded to a different location

Some countries prohibit the importing of herbal products for personal use. Please check your country’s policies before ordering. If customs returns your package to us, we will provide a refund on the purchase price of the product minus 10 % restocking fee. The shipping cost will not be refunded. If the package is seized by customs and not returned to us, we will not issue a refund.

Wowherbals.com may be unable to ship to some international destinations due to local customs regulations. We are not shipping to the following Countries: Austria, Egypt, Germany, Italy, Jordan, Mexico, Netherlands, Norway, Portugal, Saudi Arabia, Sweden, UAE. We reserve the right to refuse to ship to any country if we feel that the parcel will get returned.

VI. Disclaimer; Limitation of Liability
The trademarks, logos and service marks (“Marks”) displayed on this site are the property of their respective owners and we have no affiliation with them what so ever. You expressly understand and agree that: your use of the site is at your sole risk. The site and the materials contained herein are provided on an “as is” and “as available” basis. Except as otherwise expressly provided in this agreement, wowherbals, its parent, subsidiaries and other affiliated companies and their respective officers, directors, employees and other representatives (collectively, “the wowherbals parties”) expressly disclaim all warranties of any kind, whether express or implied, including, but not limited to the implied warranties of merchantability, fitness for a particular purpose and non-infringement.

Except as otherwise expressly provided in this agreement, the wowherbals parties make no warranty that (i) the site will meet your requirements, (ii) the site will be uninterrupted, timely, secure, or error-free, (iii) the results that may be obtained from the use of the site will be accurate or reliable, (iv) the quality of any products, services, information, or other material obtained by you through the site will meet your expectations, and (v) any errors in the site will be corrected. Any material downloaded or otherwise obtained through the use of the service is done at your own discretion and risk and you will be solely responsible for any damage to your computer system or loss of data that results from the download of any such material. No advice or information, whether oral or written, obtained by you from wowherbals parties or on or through the site shall create any warranty not expressly stated in this agreement.

All products and services purchased on or through the site are subject only to any applicable warranties of their respective manufacturers, distributors and/or suppliers, if any. To the fullest extent permissible by applicable law, wowherbals parties disclaim all warranties of any kind, either express or implied, including, any implied warranties, with respect to the products and services listed or purchased on or through the site. Without limiting the generality of the foregoing, wowherbals parties expressly disclaim all liability for product defect or failure, claims that are due to normal wear, product misuse, abuse, product modification, improper product selection and non-compliance with any printed directions. The liability of wowherbals is limited to the replacement or refund of purchase price of lost goods. Wowherbals is absolved of any other liabilities that might arise out of purchase of goods from this website. Liability for non-delivery of goods is limited to providing proof of shipment from indian shore to the country of delivery. The addressee will need to make inquiries and claim compensation on the basis of information supplied by us from his/her postal department as per universal postal union act (www.upu.int) The wowherbals parties shall not under any circumstances be liable for any damages of any kind arising out of, in connection with or relating to the use of or inability to use the site, including any liability (i) as a publisher of information, (ii) as a reseller of any products or services, (iii) for any defective products, (iv) for any incorrect or inaccurate information, (v) for any unauthorized access to or disclosure of your transmissions or data, (vi) for statements or conduct of any third party on the site, or (vii) for any other matter relating to this site or any third party website. This is a comprehensive limitation of liability that applies to all damages of any kind, including any direct, indirect, special, incidental or consequential damages (including damages for loss of business, loss of profits, loss of good will, loss of use, loss of data, cost of procuring substitute goods, services or information, litigation or the like), whether based on breach of contract, breach of warranty, tort (including negligence), product liability or otherwise, even if an individual advises of the possibility of such damages. The limitations of liability set forth herein are fundamental elements of the basis of the bargain between wowherbals and you. The products, information and services offered on and through the site would not be provided without such limitations. Notwithstanding the foregoing, the sole and entire maximum liability of the wowherbals parties for any reason, and your sole and exclusive remedy for any cause or claim whatsoever, shall be limited to the amount paid by you for any product, information or service purchased by you from wowherbals on this site. Some jurisdictions do not allow the disclaimer of certain warranties or the limitation or exclusion of liability for certain types of damages. Accordingly, some of the above disclaimers and limitations may not apply to you. In such jurisdictions, the exclusions and liability are limited to the fullest extent permitted by law.

VII. Indemnification
You agree to indemnify, defend and hold harmless WOWHERBALS Parties against all claims, demands, causes of action, losses, expenses, damages and costs, including any reasonable attorneys’ fees, resulting or arising from or relating to your use of or conduct on the Site, any activity related to your account by you or any other person, any material that you submit to, post on or transmit through the Site, your breach of this Agreement, your infringement or violation of any rights of another, or termination of your access to the Site.

VIII. Applicable Law; Jurisdiction; Dispute Resolution
You understand that not all of the wowherbals.com services shown on the website are available in your country. Many Jurisdictional FDAs (Food and Drug Administration’s) have taken the position that virtually all shipments of drugs imported from an international pharmacy by its customer will violate domestic law. By placing an Order for product or services, the Customer confirms and/or represents to wowherbals.com that sale, delivery and shipment of the Products will not violate any import, export or other law or regulation in the Customer’s home jurisdiction. We recommend you to check importability of these products in your country.
This Agreement shall be governed by, construed and enforced solely in accordance with the laws of India at the courts of Jodhpur (Rajasthan). You agree to submit to personal jurisdiction in Jodhpur (Rajasthan), India and further agree that any cause of action arising from or relating to the use of this Site or this Agreement shall be brought exclusively in Jodhpur (Rajasthan), India.
To the extent permitted by applicable law, you and wowherbals hereby waive the right to a trial by jury in any proceeding or litigation brought against the other with respect to this agreement or the site. in addition, neither you nor the wowherbals shall be entitled to join or consolidate claims by or against other site users, or litigate any claim as a representative or class action or in a private attorney general capacity.

IX. Returns Policy
We are confident that you will love our products, however if you are not satisfied with your purchase, please e-mail us at wowHerbals@yahoo.com.uk within 7 days of merchandise receipt to initiate a return or exchange.

Returned merchandise must be in original packaging and in sealed, original, saleable condition. Shipping and handling charges are non-refundable. For returns via mail, you must carefully package the product(s), you are responsible for the cost of return shipping.

Upon the receipt of your returned merchandise, you will be issued a refund of your purchase amount less shipping and handling fees incurred by us. Refunds will be issued in the same form as initially paid.

X. Privacy Policy
Our Commitment To Privacy Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used.The Information We Collect: This notice applies to all information collected or submitted on the WowHerbals website. On some pages, you can order products, make requests, and register to receive materials. The types of personal information collected at these pages are Name, Address, Email address, Phone number,(etc.) On some pages, you can submit information about other people. For example, if you order a gift online and want it sent directly to the recipient, you will need to submit the recipient’s address. In this circumstance, the types of personal information collected are: Name, Address, Phone number,(etc.) The Way We Use Information: We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order. We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order.Contact information (email address, telephone number, address, etc.) from the order form is used to send your orders and information about our company to you. Your contact information is also used to get in touch with you when necessary. We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties. Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses. Cookies: Cookies are alphanumeric identifiers that we transfer to your computer’s hard drive through your Web browser. They make it possible to store contents of your shopping box until you are ready to check out and recognize your browser when you visit. By doing this, we can personalize your return visits and save you time during checkout.Our Commitment to Data Security: To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
Our Commitment to Children’s Privacy:
Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.

Should you have other questions or concerns about these privacy policies, please email us at wowherbals@yahoo.co.uk

XI. Testimonials
Testimonials appearing on this site reflect real life experiences of those who have used our products. However, results may vary. The testimonials are not necessarily representative of all of those who will use our products.These testimonials are not intended to make claims that these products can be used to diagnose, treat, cure, mitigate or prevent any disease. These claims have not been clinically proven or evaluated by the FDA.

XII. Feedback
We are committed to quality customer experience. We would love to hear from you in order to improve and enhance your shopping experience. Please tell us what you think by sending us an e-mail at wowherbals@yahoo.co.uk Thank you.